Frequently Asked Questions
Find answers to the most common questions about Pharmazon.
What is Pharmazon's main phone number?
You can reach us on 0815 482 5510. Our team is available to assist with orders,
product enquiries, and general support.
Where are Pharmazon's stores located?
We currently have three stores across Lagos. Check the stores page for more details.
Do you offer home delivery? What areas do you cover?
Yes, we offer home delivery on all eligible orders. Note: Delivery availability and timing may vary
depending on your location.
How do I upload a prescription?
Simply visit our Upload Prescription page, attach a clear photo or
scanned copy of your prescription, and fill in your contact details. One of our licensed pharmacists
will review it and reach out to confirm your order before it's processed.
Do I need a prescription to purchase medication online?
Not for every product. Prescription is only required for medications classified as prescription-only
drugs. Over-the-counter medicines, supplements, and wellness products can be purchased without one.
What payment methods do you accept?
We accept cash, card payments, and bank transfers, both online and in-store.
Can I use my health insurance to pay for medications?
No, we do not accept health insurance as a payment method for medications.
Do you offer vaccinations?
Yes, Pharmazon offer vaccination services.
How long does delivery take and what are the shipping costs?
Delivery times and costs vary depending on your location.
Do you offer bulk purchase discounts?
Yes, we do. For bulk or corporate orders, please reach out to our support team via email.
What is your return policy on medications?
Due to the nature of pharmaceutical products, medications can only be returned within 24 hours of
purchase, and only if unopened, unused, and in their original packaging. Please see our Return Policy
for more details.
Still have questions? Contact us and we'll be happy to help.